WORLDWIDE SUPPORT
From installation to the entire life of the equipment.
Ask for support now
If you have a critical service issue and need immediate service assistance,
please call the SPEA WORLDWIDE SERVICE SUPPORT
AMERICA
ASIA
EUROPE
As soon as you need our help, SPEA’s Customer Support is here for you with technical support and services for our entire product line. Quick response time and skilled service, our team will have you up and running in no time.
Usa, Mexico, Canada
(+1) 903 595 4433
As soon as you need our help, SPEA’s Customer Support is here for you with technical support and services for our entire product line. Quick response time and skilled service, our team will have you up and running in no time.
China
(+86) 512 675 001 83
As soon as you need our help, SPEA’s Customer Support is here for you with technical support and services for our entire product line. Quick response time and skilled service, our team will have you up and running in no time.
Korea
(+82) 240 405 67
As soon as you need our help, SPEA’s Customer Support is here for you with technical support and services for our entire product line. Quick response time and skilled service, our team will have you up and running in no time.
Japan
(+82) 428 788 402
As soon as you need our help, SPEA’s Customer Support is here for you with technical support and services for our entire product line. Quick response time and skilled service, our team will have you up and running in no time.
South East Asia
(+65) 674 870 09
As soon as you need our help, SPEA’s Customer Support is here for you with technical support and services for our entire product line. Quick response time and skilled service, our team will have you up and running in no time.
North Europe
(+49) 640 469 7100
As soon as you need our help, SPEA’s Customer Support is here for you with technical support and services for our entire product line. Quick response time and skilled service, our team will have you up and running in no time.
South Europe
(+39) 011 982 5960
The Service Packages
SPEA provides dedicated strategies for specific maintenance requirements: according to your needs and vision, you can choose the service formula that better matches your activity.
Custom
Do you wish to custom-select the services and response time you require?
Benefits:
- Selectable on-site field service response times
- Selectable phone support response times
- Preventive maintenance visits
- Parts replacement service
- Phone support through the Help Desk
- No on-site spare parts required
- No trained in-house personnel required
Partnership
Do you have dedicated, skilled, trained in-house maintenance staff, equipped with basic emergency spares?
Benefits:
- Emergency visits including parts
- Preventive maintenance visits
- Phone support through the Help Desk
- Immediate turn around time for expert telephone response (4h) and on-site response (48h)- Help during in-house operational issues by using trained staff and on-site spares
- Parts replacement service
- On-site spares
- No on-site spare part required
Full
Do you want our complete technical support, from on-site services to basic maintenance?
Benefits:
- On-site field service response within 8 or 24 (business) hours
- Help Desk with 4h response time
- Calibration services
- Preventive maintenance visits
- Parts replacements service within 24h
- No on-site spare parts required
- No trained in-house personnel required
Shipment within 24 hours
Immediate and Safe transaction
Special discount only on SPEA eShop